Case Studies

Reducing Risk and Operational Cost Through Centralized Key Management

Written by Ryan Carter | Jun 22, 2026 10:57:04 PM

Organization

Medical Healthcare
Hospitals, Clinics, & Specialty Care Centers
Cloud-based legacy keying systems centralization

Project Overview

In 2018, a large regional healthcare provider faced a growing challenge: managing physical key systems across more than 1,400 locations using a mix of manual processes and disconnected legacy systems.

For Corporate Security leadership, the issue extended beyond compliance. The lack of centralized control created operational inefficiencies, increased risk exposure, and unnecessary costs tied to audits, investigations, and system maintenance.

With limited staff and increasing expectations, the organization needed a solution that could simplify operations, strengthen accountability, and reduce loss without adding internal burden.

Target goals:

  • Establish a centralized system of record for all key data
  • Reduce time spent on audits, reporting, and investigations
  • Improve accountability and control over key access
  • Standardize data across all locations
  • Enable real-time, on-demand compliance reporting

Challenges

Organizational

  • Manual tracking and audit processes required significant time and coordination
  • Limited visibility and accountability of accurate, real-time information
  • Increasing exposure to internal loss and delayed incident response
  • [describe any additional]

Technical

  • Legacy systems data was spread across multiple platforms requiring ongoing departmental intervention
  • Manual systems made if difficult to scale processes and maintain consistency

Resource Constraint

  • Lean Corporate Security team responsible for enterprise-wide oversight, with pressure to scale while controlling costs

Solution: SecurityRecords Cloud Platform

Corporate Security began data migration of legacy information to SecurityRecords, a purpose-built cloud software platform designed to maximize the value of key system data across their environments.

SecurityRecords platform transforms traditional key records, no matter of shape, size, or complexity, into a fully digitized, centralized, and secure ecosystem.

Platform Maximization Capabilities

Centralized Cloud Database for all key records

E-signature capture and custody tracking

Automated audit trails and reporting

Secure, anytime-anywhere Access

Vendor-Managed Infrastructure with no internal IT burden

Strategic Value: A New Standard for Healthcare’s Key Management

SecurityRecords is the modern standard for how Healthcare can manage physical security data. Through digitization, SecurityRecords became the system of record for their key management.

Competitive Contrast: Legacy Systems vs. SecurityRecords

Legacy Key Management Systems

SecurityRecords Cloud Platform

Static, siloed records

Dynamic, connected data across keys, doors, and users

Requires internal support

Fully managed cloud platform with no internal infrastructure burden

Limited accessibility

Secure, anytime-anywhere access

Slow onboarding

Immediate user provisioning

Difficult to scale

Designed for scalability

Reactive processes

Proactive, real-time visibility

Outdated interfaces

Intuitive, user-friendly design

Results & Ongoing Benefits

  • Reduced audit preparation time and administrative workload
  • Strengthened control over key custody and access
  • Improved compliance readiness across all locations
  • Lowered dependency on internal IT and support resources
  • Enhanced coordination between Security, Operations, and Clinical teams

Conclusion

For large healthcare organizations, physical key management is a critical but often overlooked driver of risk and cost.

By centralizing and digitizing its key systems with SecurityRecords, this organization transformed a fragmented, manual process into a scalable, efficient, and controlled operation.

The result is a modern approach to security that not only supports compliance, but also reduces loss, improves efficiency, and contributes to overall operational performance.