Professional Services
Our Services
Comprehensive support and best-practice sharing at every stage of your program creation journey.
Data Organization & Migration
Our team does the heavy lifting. We review, extract, organize, map and migrate you credential data from any source — Spreadsheet analysis, digitization of paper records and legacy systems report mapping — into our cloud-based platform.
- Data collection, extraction, and organization from any format
- In depth analysis and data format standardization
- Data mapping, validation, and quality assurance
- Historical data preservation
Credential Program Architecture
Our Team helps you design, customize and implement best-practice credential management policies and procedures that fit your organization.
- Program assessment and gap analysis
- Profiles, Policy and Procedure development
- Organizational structure recommendations
- Audit creation and compliance alignment
Implementation & Change Management
Step-by-step implementation processes and documented support to ensure successful deployment and simple adoption across your organization.
- Project planning, management, and execution
- System configuration and customization options
- Interactive User training and documented workflows
- Change Management partnership and support
Managed Services
Ongoing support for organizations who want expert assistance and oversight when moving to the next level.
- Dedicated single-point-of-contact account management
- System health and administration support
- Regular program assessments and best-practice sharing
- Priority level support access for when you need it most
Our Process
3 Steps to how we approach your program creation through cloud implementation.
Identification
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Review data types and requirements
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Develop data formatting structure
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Design User profiles workflows
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Identify platform and module requirements
Organization
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Align data format for uniformity
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Map Users, Locations, & Credential data
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Create User profiles and test accesses
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Prepare data workflows for upload
Implementation
Configure data accesses and establish recurring workflows.
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Upload data files and align hierarchies
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Evaluate data accuracy and workflows
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Platform presentation to program architect
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Distribute User Profiles and training materials